Expectations

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You hear it in everyday conversation and in business. “I had the expectation…” or “I thought this was going  was going to happen…”. It is typically and normal for each of us to have an expectation of what is happening or what a result will be. However, while we have a clear picture of what we want, we don’t always share it with another person. This results in disappointment – from both sides.

Let’s take a look at what is an “Expectation”. According to Merriam Webster:

“A belief that something will happen or is likely to happen”

In my experience and I’m sure in yours, the likelihood something will happen is increased dramatically when we share our expectations. It seems obvious right. Nothing new here.

Then why are we experiencing disappointment,  frustration and disillusionment?

We are not in habit of setting expectations with others. You will find taking the time to set expectations can increase our results, time, and happiness.

Here are a few examples on where you can set expectations to achieve better results:

Meetings:  We have all been involved in meetings where we sit there and wonder why we are spending our time. To change it, start by setting an agenda and outlining the anticipated results before hand will allow people to understand why they should take time out of their day to meet, prepare for the meeting, and the end result. If the meeting isn’t yours, ask the host to do this. Imagine how many more meetings you would attend that would be productive and you would be a more willing participant.

Delegation: This one can get people tongue tied as they are afraid to give too many details and micromanage the process.  When delegating focus on the results and not the process. Discuss the objective with the person and how you will be using what they give back to you. If you have a preferred format (word, excel, powerpoint, etc.) let them know.

Interviewing: Here is a case where we think the expectations are clear and don’t need to stated. We are looking to hire and you applied. Yes, that is why you are talking to the person. Let them know the process, how you like to interview and what will happen next. For example: I have your resume and have read it, I would like to ask you questions to see if you are a fit for the company and then I will tell you about the position and you can determine if its a good fit for you.

Networking: We are connecting with people and want to learn more about their business. As you know networking is not about getting business at the event. When you are following up with someone you met at a networking event, let them know why you are reaching out – to learn more about your business, I can help you with…, etc.

Where else do you need to set expectations? Share below.

Need assistance in making setting expectations a habit, something you always do? Let’s talk.