I have finally conceded

I have finally conceded

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systems, business, process

I hate to admit it, but it’s true – I can be stubborn. Yes the dig in your heels and not move stubborn. Well, there is some good news to this as well, I have become less so over the years, especially in my time as an entrepreneur. If you would have told me even five years ago I would want and need systems in my business in order to maintain my sanity and grow. I would have given you that pleasant smile that said “that’s nice but I’m not going to do it”.

I have finally conceded

I have accepted and learned I need systems in order to provide consistency. Not only for my clients but for my business to grow. So I have started writing my Standard Operating Procedures. It’s slow going and I’m moving in the right direction.

Do you want to know what the biggest surprise was? I had the systems and didn’t realize it. I have a system (with the why) of how to do recruiting, performance reviews, employee counselling (discipline), and many more all related to the services I provide. Amazing! All the stubbornness was unwarranted.

What you do have in your business that is a system? Is it written? Is it followed?

Imagine the difference it would make if you had any of the following systematized?

  • Cold Calling
  • Lead follow up
  • Sales Call
  • Client Engagement
  • E-Mail Marketing
  • Direct Mail Marketing
  • Recruitment
  • On-Boarding of new employees
  • Performance Reviews
  • Salary Reviews
  • Training
  • etc…

If you don’t have these, I have some good news for you, I’m in the process of writing it up my systems in a way that others can understand, benefit, and implement. The first one I will be sharing is about Recruiting (a popular request). Keep an eye out for what’s to come.

Can’t wait – get in touch by leaving a comment below.