Employee Satisfaction: What is it and why do we care.
Summary: I find there is a lot of confusing about what employee satisfaction is and why it’s important. Here’s an answer you will like. When talking with small business owners the conversation will eventually turn to employee satisfaction and why its important. Before getting into why it matters, lets review what it is and isn’t. […]
South African Memories
Summary: Leadership Lessons from living in Nelson Mandela’s South Africa. It was March of 1995, after a 14 hour flight I had landed in Johannesburg, South Africa. I didn’t know much about South Africa except the hotel company I was working for was opening the first international hotel in post-apartheid South Africa. […]
Leadership Starts Here
Summary: When people think about leadership the first thought jumps to “how do I lead my people better” which is good however I would say there three things you need to do first to create the leader you want to be. When people think about leadership the first thought jumps to “how do I lead […]
Get the Ideas Flowing
Summary: Follow these 5 Rules of Brainstorming to get the ideas flowing in your company and get unstuck. You’ve been there right – needing ideas for a new way to do things or to improve a process or to write about. You will agonize and the more you try to focus on finding what you […]
Make Leadership a Habit
Complimentary Webinar October 8th, 12noon central Register here: https://leadershiphabit.eventbrite.com/ Sound Familiar? “I want to work less, but I’m not confident my business will be maintained while I’m away.” “Why do my employees struggle doing the job for which they were hired?” “I wish my technical staff had better people skills.” “Even though I keep […]
Use your Turn Signal
Summary: In order to be leader and have people follow you – they need to know what direction you are going in. Are you using your turn signal? A couple of years ago I was with a client in Wisconsin and a group of us went out for lunch. Since we didn’t all fit in […]
The ROI of Leadership
Summary: It may be difficult to calculate the ROI on good leadership skills however the cost of bad leadership cannot be ignored. Had a great conversation with a person I respect about leadership. I was talking about my new program (watch for details) and we got into a conversation about why people should care about […]
Do you have “Career” discussions?
Summary: Are you worn out by ineffective performance reviews? Try a career discussion. Be careful – there are 3 catches you need to be aware of. Every year we sit down with people and have a “performance review” where we are giving a piece a paper (or on-line survey) to complete on each person who […]
5 Leadership Missteps
Summary: How many times have you said “why can’t people just do their job?”. Avoid these 5 Leadership Missteps to be more successful. How many times have you said this “why can’t people just do their job?”. If you are like most people – lots and lots. It doesn’t matter if you were a shopper […]
Remember your Manners, say Thank You
Summary: Growing up we were reminded to say “Thank You”. When it comes to the people around you that make you successful – when was the last time you said “Thank You”. A few easy ways to say “Thank You”. How many times growing up did you hear some version of “Remember your manner and […]