Is your company stuck?
When I talk to potential clients about what they hope to achieve in their company and what’s holding them back – I hear a lot of “in the future” or “once we finish with x” or “we are not organized enough for that” as an answer to “when”. You can sense the frustration in their […]
Top 3 Questions with Answers
One thing that has always been important to me is assisting my clients whenever they need me. I try to create that “always there” feeling, while I may not answer the phone/email right away I do return calls and emails within hours. Why? When you have a question, you are looking for an answer now…not […]
Productive Conservations
We have conversations with our employees everyday. Would you consider them productive? Do they move the employee, you or the company in the right direction? When we talk to our employees it can be about the good (congratulations/well done), the bad (a mistake was made and we need to correct) or the ugly (this […]
Why are they leaving?
Does it feel like all you are doing is hiring and training people for them to leave you fairly quickly? It can be one of the most frustrating aspects of having to manage/lead people – turnover. Turnover can you feel like your business or department is a revolving door for people to come and go. […]
Three Must Knows about Incentive Plans
You want to reward employees for doing a good job and for going above and beyond. You want to incentivize the behavior you want repeated. This is great. A couple things you need to be aware of in order to make it work the way you want it. First. Money does not motivate everyone. Those […]
How to Counsel Employees
No matter the culture or how long someone has worked for you. There will come a time when you need to “counsel” an employee. This could be due to performance, attitude, or a particular situation. Honestly, no one likes this part of being a manager. In our minds, all employees should be perfect at all time, […]
Your Impact On Your Team
I have had the pleasure over the last couple of weeks of speaking to a couple great leaders in small business. There was a common theme running through the various conversations: The impact the leader has on the team. This may seem obvious, as in “of course the leader has an impact”. And I […]
How to determine Salaries
Small business owners find one of the hardest decisions to make is what to pay their people. Many struggle with the balance between paying a fair salary and what the business can afford. To give you some guidance, keep the following in mind. Market Position You are have taken the time to determine where to […]
5 Uses for a Job Description
You may be thinking about creating Job Descriptions or have some that may need updating. The thing is that every time you think about it – you find something else to do. It’s just not that exciting and you think – why bother, people look at it once then never again. What if that one […]
Do it Yourself
Part of the services I offer is to conduct an audit of the HR systems at a company. Typically this means I review the labor posters, employee files, handbook and policies and procedures. I know, doesn’t sound very exciting. So why am I sharing? I keep seeing the same mistakes and I want you […]