The Buck Stops Here
Summary: We have all heard the saying “the buck stops here”. The word for this is accountability. Begin a culture of accountability with yourself and your people. We have all heard the saying “the buck stops here”. This is usually heard when someone is referring to the CEO. However most of us would like to […]
Delegate with the End in Mind
Summary: We can’t do it all ourselves, we have to delegate to others. Keeping these tips in mind will help you and the person you delegate to be successful. As much as we would like to do it all…we just can’t. We need to rely on others to get the work done. This means enlisting […]
What to do first?
Summary: Important tasks and projects compete for our time. So how to get it all done? Focus and Prioritize. There is always so much we want to accomplish each day, week and month. We look at our goals for the year, decide the steps we need to take, and even give ourselves a deadline. It […]
The 5 W’s of Planning
Summary: It’s the New Year and you know what you want to accomplish. Is it enough? Implement the 5 W’s to ensure you accomplishments are a reality by the end of the year. Welcome 2013! It’s the new year, which for many is a great place to start looking at planning. You most likely already know where […]
A Case of the Listening Ears
Summary: Lessons learned after being given a case of “listening ears” – lost my voice. Listening is important to succeed. You need to listen to your clients if you want to serve them. You need to listen to your suppliers to ensure you will receive what you need. You need to listen to your employees […]
The What and How of Saying It
Summary: The message to our people can get lost in the “how” of “what” we said. Don’t let this happen, here are a few tips to keep you on track. This is the dilemma we usually face isn’t it. We want to focus on the “what” of our communications and our people focus on the “how” of […]
Who are your “behind the scenes” people?
Summary: In the circus there are people dressed in all black who make the show doesn’t stop. In business we also have these “behind the scenes” people. Who are yours? How do you acknowledge their work? Each November we embark on our own family tradition of going to the circus. We have been doing this […]
Do you have values?
Summary: Are your values posted on a wall where no one pays attention? Some ideas to work them into your organization and how to live them. When working with companies on setting up their HR department/policies, one of the questions I ask is “Does your company have Values?” I am not talking about the personal […]
Are you a Good Listener?
Summary: Are you a good listener? You hear what they are saying but are you listening? How to turn it around. Are you a good listener? Most people when asked this question will say “yes” or “of course”. I hear what everyone tells me. You may indeed hear what they are saying but are you […]
Commitment – Give it to Get It
Summary: You expect commitment from those around you. In order to get commitment, you need to give it to get it. This is one of those words that depending on the context can draw diverse reactions from people. For example in the dating context we think about commitment-phoebes or lacking commitment. In the family context is it […]