What is it costing you?

During our hiring process, it is typical to focus on skills and the requirements of the job. We notice personality and don’t always pay close attention to it. Then we end up with a person who has the right skills but doesn’t quit fit into our culture.  It is also possible we end up with […]

Your Payroll System is more than Payroll

When most people think of their payroll system, they view it as a means to an end – pay their employees.  However if you learn about the technology you have, it can help you in many more ways, especially in creating efficiency. Not all systems are created equal or with the same features, here are […]

5 Uses for a Job Description

You may be thinking about creating Job Descriptions or have some that may need updating. The thing is that every time you think about it – you find something else to do. It’s just not that exciting and you think – why bother, people look at it once then never again.  What if that one […]

Do you REALLY know them?

Great leaders know their people and what is happening in their lives. I said this in front of a group of business leaders as one of the “7 Leadership Habits for an Engaged Team”.  A response I got, is from one person while others nod their head in agreement – “I don’t want to hear […]

Best Places to Work

Summary:  It’s award season – awards for best places to work. What do you need to do or consider to make your organization a great place to work. I have to admit I’m not a big fan of the “Best Places to Work” awards. Don’t get me wrong, I think it is vital for all […]

What Employees Want You to Know

Summary: If I were to go around your organization and ask each person “What do you want your manager to know about leading you?”. What kind of answers would I get? Do any of these sound familiar?         If I were to go around your organization and ask each person “What do […]

How Do You Make Them Feel?

Summary:  Maya Angelou has a wonderful quote about how people remember how you made them feel. Imagine your impact on the business if people feel empowered and engaged. Maya Angelou has a wonderful quote that is directly related to leadership and working with people. “I’ve learned that people will forget what you said, people will […]

The Answer is a Question

Summary: It can happen to us many times a day – we get asked a questions.  As respectful adults, we answer questions that are asked of us. However, when it comes to training people or furthering their development, the best answer is another question.   It can happen to us many times a day – we […]

Which one will you receive?

Summary:  An employee who is leaving your company has sent you a letter – which one will you receive? What do you have to do to get the one you want? An employee has sent you a letter about your leadership style. Which letter would you rather receive?   **** Letter One **** Dear Boss: […]

Employee Satisfaction: What is it and why do we care.

Summary:  I find there is a lot of confusing about what employee satisfaction is and why it’s important. Here’s an answer you will like. When talking with small business owners the conversation will eventually turn to employee satisfaction and why its important.  Before getting into why it matters, lets review what it is and isn’t. […]