Has it gotten complicated?

Summary: While expanding our business we have created processes, each person adds their input as to how it needs to be done and now it’s complicated.  Review the process and simplify. Have you noticed it is taking longer to get things done? Does it seem that when your business was smaller, it didn’t take as […]

Where do you eat lunch?

Summary: Get to know your employees casually over a meal in the lunchroom and be a “regular person” who employees can approach. No, I’m not looking for restaurant suggestions. Actually I would like to recommend a great place to you! The best part is that it is close by (no matter where you live or […]

Do YOU have a job description?

Summary: As the business owner you need to have a job description in order to stay focused on your priorities and allow your employees to do their work.   This may sound like a strange question. After all, you are the boss so you are responsible for everything – right? In the big picture you […]

Your Support System – do you have one?

Summary:  Small Business Owners need a Support Team – learn why and where to find them. In our personal lives we all have some type of support system. That system is usually made up of friends and family. They help us make sense of the world and give us advice on how to handle what […]

Will they leave?

It’s the end of summer which for many of us means the end of the slower days of business.  Labor Day also marks the end of a summer schedule, going back to school and business increasing.

What do employees expect from you?

There are many books about leadership and managing people – former/current leaders are always willing to share their thoughts on what made them best.  While each has their own philosophy, style, and passion – it all comes down to three things.

Are you prepared for Mother Nature?

A couple of days ago here in the Midwest we experienced a strange storm, within 15 minutes we had 70 mph winds and heavy rain – then poof! it was gone. Within those 15 minutes over 800,000 homes and businesses lost power for a day or more (including me). The storm made it’s way across the area […]

Is it time to hire your first employee?

Are you finding yourself overwhelmed? Maybe you are in search of extra free time? One thing you do know is that you can’t do it all yourself anymore. However the prospect of actually hiring your first employee is…scary. Well not in the horror movie sort of way but now you can be the boss, responsible […]

The “How” of Employee Counselling

The past several weeks we have been talking about Employee Counselling – when to do it and why. What hasn’t been discussed is the “how”. In reality when you think about it, the “how” is really what can trip people up.

4 Strikes and You’re Out!

Do you use progressive discipline (or counselling as I prefer to call it)? Do you know how?  I prefer to call it counselling as the purpose behind the conversation is to let a person know that improvement is needed and you would like to see them succeed. Discipline sounds to me more punitive and you […]