Do you have a Rudolph?

Rudolph the Red-Nosed Reindeer was always a favorite of mine.  He was a “misfit” because of his red nose.  Can we learn from Rudolph? Well there is the obvious lesson – you should not be ashamed of who you are regardless of what others say.  That’s the one we learn as kids. What does this […]

Thankful!

Thanksgiving is the time of year when we think about all the good in our lives.  We thank those around us for all they have given, contributed and supported. We would like to take this opportunity to Thank all of you – our readers – for the support and feedback you have given us.  We […]

I’ve got culture – now what?

We have spent some time talking about culture and what it is. You may have even written down about 10 words/phrases to describe it.  You are happy with how your business is described but you may be thinking – now what? Fair question.  If we do nothing this was an exercise on paper which helped us understand […]

What is culture?

Most people think of culture as the customs of other countries – you know Mexican culture, Indian culture, Asian culture, etc. While this is all true it is also something a company has – huh?  Think about it.  Each company you have every worked at – felt different, had people with different personalities, and treated […]

Uugghh…planning

How many times have we uttered those sentiments?  Lots. So why we do we keep doing it? Because as much as we hate to admit it – planning gives us direction, purpose, and commitment. It’s that time of year where we are either starting or finalizing our plans for next year.  It’s when we stare into […]

Can you change your company culture?

Culture does not change because we desire to change it. Culture changes when the organization is transformed; the culture reflects the realities of people working together every day. – Frances Hesselbein I saw this quote a couple of day ago and was amazed at the simplicity and truth of it.  Every once in a while […]

Employee Satisfaction through Empowerment

Empowerment, now there’s a word that has been overused, misunderstood and has become cliche.  This is actually sad in my point of view as it is such a powerful tool.  First, what is Empowerment? Empowerment is “to give power and authority”. Secondly – don’t be scared you are not letting employees take over your business. […]

Employee Satisfaction through Trust

Employee satisfaction is usually on people’s mind since it is important to their business.  Why? Employees are what make you succeed. The best way to create employee satisfaction is through trust. Employees need to know that what you say, do and act is the truth. Not only in regards to the truth of  your words but also true […]

Employee Surveys the good, the bad and the ugly

Want to know what your employees are thinking? Want to ask them in a way that they will feel free to share without repercussions?  Do a survey! Here’s the thing about surveys – know what you are getting into before you start.  In other words only ask if you really want to know and will take […]

How to avoid firing people?

This is usually one of the hardest decisions someone has to make in their career.  Should a person stay or go.  This decision also should not be made lightly, and there are a few factors to consider. What are the reasons? If it is due to a downturn in business, the decision may be one […]