An employee has sent you a letter about your leadership style. Which letter would you rather receive?

One

Dear Boss:

I want to thank you for all the attention you have given me throughout my time here.  You have guided me, coached me, inspired me and promoted me. It is because of you that I have been able to take on a new position of greater responsibility and accountability. I thank you for giving me a career I can be proud of and truly enjoy.

Thank you, Your Ex-Employee

Two

Dear Boss:

I am writing this letter to inform you of my resignation.  Working here and with you has been difficult.  I don’t believe I have received your support or trust.  I have had to learn things for myself and didn’t feel comfortable coming to you with questions. The new company I will be joining has a culture of learning, growth and happiness.

Regards, your employee

Two very different letters. Which one would you rather receive? What are you doing to make sure you you get the one you want. A few things to remember. Being encouraging and coaching your people is not “fluff”.  It will translate into happier customers, repeat customers, a good environment and more productivity. More productivity equals better business. How will you make sure you get Letter One today?

Remember:  Success People = Success Business