But I don’t like confrontation…
Listen here: Do you say this to yourself? How often? Do you say it when an employee is not doing what you need or want? What is your reaction – do you to let it be, do you become passive-aggressive, or do you let it eat at you slowly. Let’s face it, confrontation isn’t […]
Listening or selling?
Listen here: When talking to people about how they interview – this is one of the first questions I ask. The usual response I get is “huh”. Is that what you were just thinking? Think about the last interview you did – did you spend most of your time listening or talking? I hope […]
Are you getting in their way?
Listen here: Imagine a workplace with the best employees, great product/service but somehow doesn’t seem to work. Scary right! However this is a reality and the company is either going along steadily or grows at a slow rate. What’s happening? One possibility is the boss (you!) What??? I know it’s a subject we don’t […]
Perception is Reality
Listen here: When I first started working I used to get so tired of hearing “Perception is Reality”, it didn’t usually come with an explanation which made it more frustrating. As the years went on – I finally got it, I mean really got it. I haven’t used this phrase in a while but the […]
Uh Oh…I’m a Manager?!?
Congratulations – you got the promotion – you are a MANAGER! You are thinking, “this is great”, “now things can get done”, “people will have to listen to me now” and then comes that little voice from the back of your head…now it’s saying “what if they don’t listen to me”, “what if I get […]
I’m a ____ Leader
When it comes to leaders we all like to use a one word description of their style. You know, she’s a charismatic leader, he’s a dictatorial leader, she’s autocratic, etc. You get the picture. Now image if the people who worked for you had to pick one word to fill-in-the-blank on your leadership style…would it be the […]
Getting more…employee motivation
Would you rather listen than read? Click play This is what we all want isn’t it? Getting more with little effort. If only the world really worked that way. Actually it does. In these economic times we find ourselves having to do more with less. Whether it is more work from fewer employees, more clients […]
Micromanaging – Why do you do it?
Do you do it? Are you sure? The next time you are speaking to an employee, listen to yourself – your words, tone and intention. Now ask yourself again – are you a micro-manager? If you answered no, thank you and please continue reading anyway. Those of you who answered yes, here are some questions […]
How to have that first difficult conversation
You know that conversation where you have to tell an employee for the first time that either they are not performing or their attitude is not what you want. You know that talk where you dread it either because you don’t like “confrontation” or you are fearful of their reaction. Take a deep breath, it […]
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