Are you a Good Listener?

Summary:  Are you a good listener? You hear what they are saying but are you listening? How to turn it around. Are you a good listener? Most people when asked this question will say “yes” or “of course”. I hear what everyone tells me. You may indeed hear what they are saying but are you […]

Decisions, decisions, decisions

Summary:  People make decisions differently, understand how if you want an answer quickly. Ever notice how people make decisions? How some can make decisions on the spot and others take what feels like an eternity? How is this and does it matter? We make decisions every day, they can be as mundane as “Do I […]

2 faces of a promotion

Summary:  You have promoted one of your people to manager. Are you aware of the two faces of promotion? Are you prepared to handle them at the same time?   It was a difficult decision, after all there are so many good employees in your company. You were only able to promote one person…you are […]

Imagine the results of accountability

Summary:  What would it mean to you, your business, your people and clients if your employees took responsibility and accountability for their actions on a daily basis? Your first step to get you there. Are you letting them be accountable and responsible for their work and actions?I’m sure your first reaction is “of course” and […]

Death by Procrastination

Summary: We all procrastinate on tasks for our own reasons. Here’s how to start getting over the procrastination habit. You know and I know it…we all those tasks or “to do’s” we put off simply because we don’t like them.  Most of the time we are the go-getters, get it done, the go-to person, etc. […]

Valentine’s Day for your Business

Summary:  Valentine’s Day in your business should be an ongoing event not once a year. It’s Valentine’s Day. The one day of year where the world reminds us to say “I Love You” and spend money on gifts. Yes, like everything else, it has become very commercialized. For me, things loose their true value once very […]

The Best of 2011

I may be a David Letterman wannabe…I thought a good way to send off 2011 was a recap of the most popular blog posts. Hope you agree, here they are!

Conduct your Team like an Orchestra

Summary:  Have you ever watched a conductor with their orchestra? Imagine yourself as the conductor in your business. Have you ever watched a conductor with their orchestra? Each musician has their piece of music, surrounded by their peers some playing the same instrument and other playing a different instrument. The conductor stands up on the […]

Clarification – the missing element of communication

Summary:  While we are always working on our communication to ensure we are understood, many times an element that is missing is “clarification”. I was listening to a speaker the other day and was enthralled and delighted that he was talking about communication. His focus was on communication within the family and he mentioned something that many […]

Reform your micromanaging ways

Summary: Are you micromanaging your employees? If so, you are creating human robots. Reform your ways! Have you found yourself giving a person a job to do and then following up constantly? You know what I mean, at each step along the way you are asking questions or you go back to them and say […]