Community Loyalty
Summary: We do not work or live in isolation, we are part of a community. By giving to our local community, we will be part of a win-win between the company and community. We do not work or live in isolation by ourselves where our actions, business, or community are not affected by what we do. […]
Are you promoting Client Loyalty?
Summary: Are you keeping your clients loyal? How? Here are a few tips. You look at the title of this post and say “yes, of course”! I know you are – you are surpassing expectations with each order or project. Wonderful, what are you doing to bring them back? Are they coming back? Are they referring others […]
Vendor, Supplier or Partner
Summary: You may consider them a vendor or supplier. Treat them as a partner and how does your business change? As discussed in The Leadership Loyalty Factor, there are four areas of loyalty you need in your company to experience continued success. Client Vendor/Supplier Employee Community To continue on this path, we will next look […]
Are you creating doubt?
Summary: Does it appear your people don’t have confidence in you? Are you creating it unintentionally? Remove the doubt words from your vocabulary. For people to follow your lead, confidence is key. People want a leader who is clear in direction and follows through. Want to be less effective? Create doubt. Does it seem that your people […]
Valentine’s Day for your Business
Summary: Valentine’s Day in your business should be an ongoing event not once a year. It’s Valentine’s Day. The one day of year where the world reminds us to say “I Love You” and spend money on gifts. Yes, like everything else, it has become very commercialized. For me, things loose their true value once very […]
When They Won’t Play Nice
Summary: Frustrated by two employees not working well together, try one of these three tactics. What a frustrating situation – you have two great employees who do their jobs wonderfully and the customers love them EXCEPT they can get along with anyone else. Arg! The real frustration is because they need to work together.
The Best of 2011
I may be a David Letterman wannabe…I thought a good way to send off 2011 was a recap of the most popular blog posts. Hope you agree, here they are!
Employee vs. Independent Contractor
Summary: A common question is “Do I have an independent contractor or an employee?” Here are some questions to get you thinking in the right direction. A question I am asked often is – I need help but I don’t know if I need a independent contractor or an employee? It’s a difficult question and […]
Conduct your Team like an Orchestra
Summary: Have you ever watched a conductor with their orchestra? Imagine yourself as the conductor in your business. Have you ever watched a conductor with their orchestra? Each musician has their piece of music, surrounded by their peers some playing the same instrument and other playing a different instrument. The conductor stands up on the […]
Do As I Say, Not As I Do
Summary: Get a true reflection of you leadership style by looking at your employees. Sometimes it is difficult to determine what our leadership style is and how it affect those around us. Are we motivating, creating a culture of sharing, allow for ideas, etc. To get a true reflection of your leadership style, there is […]