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Thanks and Gratitude

November 20, 2012 By

Here in the United States, this week we celebrate Thanksgiving. A time to give thanks for what we have which is ironically followed by the biggest shopping day of the year (Black Friday) where we buy all we don’t have.

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Courtesy of PhotoXpress

Leaving all irony aside, I would like to take this time to express my Thanks and Gratitude.

Thanks. I am thankful for my readers and clients. My readers encourage me to continue writing and share. My clients provide me with challenges, opportunities to coach and ensure great places to work.

Gratitude. I am grateful for being given the opportunities to make small differences in businesses and the chance to make every place a great place to work. To develop a person’s leadership skills.

Most of all – I am thankful and grateful to spend time with each of you through the written word!

Please share how you are Thankful and/or Grateful this Thanksgiving.

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Coach with Planning, Patience and Persistence

February 28, 2012 By

Summary: Coaching your employees for success takes planning, patience and persistence.

You rely on your employees (people) to get their job done effectively, efficiently and courteously.  You get more sleep at night knowing your people are doing the best they can for you each and every day. What…you are not experience this? Why not?

trophy 320x316 Coach with Planning, Patience and Persistence

To be truthful, this takes some planning, patience and persistence.

Planning. You need to plan your training and coaching. How will you train? How will you coach? What is the end result? What is the best way to deliver the training or coaching? Answering these questions will set the foundation for your plan.

Patience. This is patience on your part – everyone learns at a different pace. Some will catch on quickly and you are trying to keep up. Others will take longer and you will wonder if they will ever learn – the good news is when they do, they have it!

Persistence.  Don’t give up if you believe they can be coached. You may have to try a slightly different approach to find what works for them. Remember, repeating it the same way over and over again won’t help you or them.

This will put you on the road to success. When your people learn the business the way you want them to, execute their tasks the best way possible and treat your customers like rock stars – your business will be a success. You can then focus on what needs to be done to keep your business moving in the right direction.

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Conduct your Team like an Orchestra

December 6, 2011 By

Summary:  Have you ever watched a conductor with their orchestra? Imagine yourself as the conductor in your business.

Have you ever watched a conductor with their orchestra? Each musician has their piece of music, surrounded by their peers some playing the same instrument and other playing a different instrument. The conductor stands up on the podium, faces the musicians and through the movements of the baton keeps each person on the same beat while at the same time bring out the beauty of the music. As you watch everyone on stage makes it appear effortless and natural – not to mention almost magical.

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Augustana College Orchestra in Chicago

Won’t you don’t see is the hours of practice both individually, as a team and finally as an orchestra. During this the conductor is working on bring out the best performance from each person to match the music.

Imagine yourself as a conductor – after all you are not that different. Granted you are not using instruments or sheets of music but you are working with people to do their best individually, within their department and as a company.

In order for your company to appear to work effortless takes patience, working on each person’s strength, and coaching. You have your policies and procedures on how things need to be done (the music) and each person has the tools needed to do their job (their instruments) now it is up to you to lead them (you are the conductor). What everyone needs is coaching to get the most out of their abilities and to work in the team (practice).

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Filed Under: Authentic Leadership, Employee Satisfaction, Leadership, Uncategorized Tagged With: , , , ,